Terms and Conditions


SMS Terms and Conditions: 

By providing your mobile phone number, you consent to receive SMS messages from Sm Skin LA related to your inquiry. 

Message frequency varies. Message and Data Rates data rates may apply depending on your carrier. 

Opting Out: You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. 

Help and Support: If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you

receive, or contact our customer support team at 818-405-5002. 

SMS Privacy Policy:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Introduction

Welcome to SM Skin LA. By accessing or using our website (smskinla.com) or any of our services, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully before using our services. If you do not agree to these terms, you should not use our website or services.

2. Services

SM Skin LA provides skincare, electrolysis, and related beauty services. The use of our services is subject to availability and compliance with these Terms and Conditions.

3. Appointment Bookings

All appointments must be booked through our website, phone, or in person.

Clients are required to provide accurate and complete information when booking an appointment.

We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.

4. Payment and Cancellation Policy

Payment is due at the time of service unless otherwise specified.

Cancellations: Appointments must be canceled at least 24 hours in advance to avoid a cancellation fee.

No-Shows: Failure to show up for an appointment without prior notice may result in a fee.

Prices for services are subject to change at any time.

5. Use of Website

By using our website, you agree:

Not to use the website for any unlawful purpose or to violate any applicable local, state, national, or international laws.

Not to post or transmit any malicious code or content that could harm our website or users.

That all content on the website, including text, images, and logos, is the property of SM Skin LA and may not be reproduced or used without our permission.

6. Intellectual Property

All content on the SM Skin LA website, including but not limited to text, graphics, logos, and images, is the property of SM Skin LA or its licensors. Unauthorized use of any content is strictly prohibited.

7. Limitation of Liability

SM Skin LA is not responsible for:

Any adverse reactions resulting from the use of our products or services, as individual results may vary.

Any technical issues with our website or scheduling platform.

Losses or damages arising from the use of our website or services.

8. User Responsibilities

By using our services, you agree:

To provide accurate and truthful information during booking and consultations.

To follow any pre- or post-service care instructions provided by our staff.

To respect the privacy and safety of other clients and staff.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website or services, you consent to the terms of our Privacy Policy.

10. Third-Party Services

Our website may include links to third-party websites or use third-party services for booking or payment processing. SM Skin LA is not responsible for the content, privacy practices, or performance of these third-party services.

11. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or services constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California. Any disputes arising from the use of our services or website will be resolved in the courts of California.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@smskinla.com

Address: 1124 E Broadway, Glendale, CA 91205